Hosted options
Cloud Phone Systems
We offer more than one cloud phone system, including Teams phone systems or UCaaS options when chat, video or SMS matter to your staff.
Compare cloud phone systems →Why having more options matters
Carolina Phone Service offers cloud, line, hybrid and Teams phone systems for businesses in North and South Carolina. We help select a system around how your staff answers, holds, transfers and shares calls. Call (704) 828-0088.
Organizations rely on their office phone systems. It matters how a call moves through your organization to your staff, and how it is handed off. Many IT professionals understand VoIP technology; we also focus on the telephone call and the people handling it.
We like cloud PBX phone systems that offer features such as shared hold, which can make handing off a call feel familiar to staff who used a traditional phone system.
Your Options
More than one type of business phone system
Our team helps identify your organization’s processes and how calls are guided by the equipment to your staff. An automotive business and an insurance agency, for example, may handle calls very differently.
Teams Phone Systems
Phone service alongside collaboration tools for teams that use chat, video or SMS.
Line Telephone Systems
Modern versions of traditional office phone systems with familiar call handling.
Cloud Phone Systems
Choose from more than one cloud system to match how your office works.
Hybrid Phone Systems
Onsite systems that can offer some of the benefits of the cloud.
AI Phone Systems
Ask us which available AI features are useful for your office workflow.
Small Business VoIP
Cloud or office phone systems for a husband-and-wife business or a team of professionals.
Phone System Products
Compare the systems that fit your team
Each system has strengths and limitations. We can review the features your office uses before recommending a setup.
Familiar call handling
Line Telephone Systems
Modern versions of traditional phone systems for organizations that want to keep familiar line-based workflows.
Discuss line systems →Onsite equipment
Hybrid Phone Systems
Onsite phone systems with some cloud benefits for organizations that prefer equipment at their location.
Discuss hybrid systems →VoIP & Digital Voice
Choose around the call, not just the connection
If you are worried about VoIP, it describes voice delivered over an IP connection. Our Digital Voice Lines™ are delivered via SIP for compatible systems. Many organizations get boxed into a solution based on assumptions about VoIP; the better approach is to select a system around the office’s work.
Small business cloud phone systems are more advanced than they were a decade ago, but not all systems or VoIP services are the same. If your team needs to share a held call or see who is on a call, we can review systems with those features.
Review My Phone System NeedsFrequently Asked Questions
Business phone system questions
Who provides cloud phone systems?
Carolina Phone Service offers more than one cloud phone system, so businesses can select the right fit for their office. Call (704) 828-0088.
Do you provide VoIP telephone service?
Yes. Carolina Phone Service provides multiple business phone line and VoIP solutions for organizations in the Carolinas. Call (704) 828-0088.
Are all small business VoIP telephone systems the same?
No. Cloud phone systems differ in how they handle shared hold, line visibility and calls between coworkers. Line and hybrid phone systems are also available. Call (704) 828-0088.
Can a small office get a business phone system?
Yes. Whether you are a husband-and-wife business or a team of professionals, Carolina Phone Service can review cloud and office phone systems that fit your needs.
Find the right office phone system
Tell us how your team answers and handles calls, which features they use now, and what you want to improve.
Email info@carolinaphoneservice.com